Louie Vicchiollo

Louie Vicchiollo is an experienced professional in the technology and consulting sectors, currently serving as the Director of AI Implementation at Sovos since September 2025. Louie has a strong background in customer experience and professional services, previously holding the role of Sr. Director of CX Programs at Cyara from March to September 2025, and multiple leadership positions at Sovos from June 2018 to February 2025, including Director and Manager of Professional Services. Louie has demonstrated a remarkable ability to enhance operational efficiency, achieving significant increases in margins, billings, and customer satisfaction ratings. Educational qualifications include a Bachelor’s degree in Statistics from Iowa State University and a study abroad experience at John Cabot University.