Sherif Agib

Sherif Agib serves as the Chief Customer Officer at SOVRA since September 2025, previously holding similar roles at GovOS, Propylon, and Granicus LAC. At Granicus, Sherif Agib advanced from Customer Service Manager to VP of Operations, overseeing strategic and operational aspects of customer service. Prior to these roles, Sherif Agib was President and Chief Executive Officer at PrimeGov and held various leadership positions at ServiceMax, Zendesk, and NetSuite. Sherif Agib's extensive experience encompasses customer service strategy, operational management, and implementation of innovative business solutions across multiple industries.