J Rachel Fernandez

J Rachel Fernandez is an experienced Customer Relationship Management Manager currently with Sowparnika Projects since January 2022, following an extensive tenure at Ocean Builders and Developers from March 2013 to March 2021, where responsibilities included managing incoming calls, generating sales leads, and ensuring customer satisfaction. J Rachel focused on building trust-based relationships through effective communication, resolving complaints, and maintaining accurate records of customer interactions. Educationally, J Rachel holds a Bachelor of Arts in Business Administration and Management from St Josephs College Arts Science, completed between 1995 and 1997.