Caroline Sims is an experienced financial services professional currently serving as a Relationship Manager at S&P Global, where responsibilities include managing customer relationships within the Capital Markets sector and enhancing customer success through strategic planning and support. Prior roles include Customer Success Manager at S&P Global, Small Business Cash Management Advisor at KeyBank, and Senior Specialist in KeyBank Commercial, focusing on client retention and service excellence. Caroline's career further includes positions at Bank of America and Vectra Bank Colorado, emphasizing operations, onboarding, and compliance. Caroline holds a degree in Mass Communication and Media Studies from Arizona State University and an Associate of Arts in Business from Colorado Mountain College.
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