Sara Phillips, CPTD, is currently the Head of Learning, Knowledge, and Quality for Customer Support and Success at SpaceX. They have previously held significant roles including Head of Global Learning Experience at Amaz, Director of Learning and Development at Snapsheet Inc, and Senior Operations Manager at Xerox Services. With a robust background in operations and customer support, they have demonstrated expertise in strategic planning, team optimization, and fostering a collaborative work culture. Sara's career reflects a commitment to aligning customer support initiatives with business goals and advancing high-performance teams.
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