Wendy Houlson

Wendy Houlson is a seasoned IT professional with extensive experience in operations, support, and service management. Currently serving as the Group IT Operations Executive at SPAR South Africa since January 2018, Wendy has held various managerial roles within the organization, overseeing technology service desks and customer experience services. Prior to this, Wendy was affiliated with Dimension Data for over five years, managing teams across multiple service-related roles while contributing to the leadership team. Experience also includes a tenure at Mr Price Group and earlier positions at Dimension Data, emphasizing expertise in contact center engineering and service delivery management. Wendy holds a Bachelor of Business Administration, graduating Cum Laude in Logistics and Supply Chain Management, and has furthered education through institutions such as the Massachusetts Institute of Technology and Stellenbosch Business School, along with a diploma in Religious Studies.