Anthony Fernando

Anthony Fernando has extensive experience in mobile network operations, currently serving as the First Response Team Leader in Mobile RAN Operations at Spark New Zealand since August 2014, previously holding positions as a NOC Engineer and Network Specialist. Expertise includes managing Spark NZ's 3G to LTE RAN network, ensuring effective network monitoring and performance, and maintaining high customer satisfaction levels in compliance with service level agreements. Prior to this role, Anthony held various positions in the telecommunications sector, including Director at Fernando HWA Properties and Mobile Technical Escalations Specialist at Vodafone New Zealand, where a focus on resolving technical incidents and enhancing customer experiences was paramount. Anthony's educational background includes certifications in IT and Telecommunications from reputable institutions, equipping with a solid foundation in network support and technical expertise.