Dinshaw M. is a Voice and Collaboration Engineer at Spark New Zealand since October 2022, where responsibilities include monitoring and managing cases logged by the Service Desk team in the Service Now ticketing system. Prior to this role, Dinshaw M. worked as a Technical Support Engineer (Tier 3) at Enghouse Interactive from September 2007 to October 2022, providing support for Zeacom software to a diverse range of customers. Dinshaw M. holds a Bachelor of Science (B.Sc.) degree in Physics, Maths, and Computer Science from SB College of Science, completed between 1992 and 1995.
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