Shawn Kofoed

Shawn Kofoed has a diverse work experience spanning several companies. Shawn started their career as a Technical Support Specialist at Cox Communications in 2006, where they worked until 2011. During this time, they also took on the role of Network Operations Center Technician I, where they monitored and resolved alarm conditions in the HFC and Fiber network.

After leaving Cox Communications, Shawn joined Werner Enterprises in 2018 as a Fleet Coordinator - Dispatcher. In this role, they managed messages from hundreds of drivers, monitored load statuses, authorized payments, and addressed driver concerns. Shawn stayed with the company until 2019.

Next, Shawn worked at DTN from 2019 to 2022. Shawn initially served as a Technical Customer Support Representative, assisting fuel companies with data transfer and manipulating pricing using the Fuel Suite SaaS. Later, they were promoted to Senior Technical Customer Service Representative, where they continued to support enterprise fuel companies.

Most recently, Shawn joined Sparkfly in 2022 as a Technical Support Specialist. The details of their responsibilities in this role are not provided.

Overall, Shawn Kofoed has a strong background in technical support, customer service, and operations coordination.

Shawn Kofoed completed their education at Kaplan University-Omaha Campus from 2004 to 2006, where they obtained an Associate's degree in Computer Science. Prior to that, they attended Abraham Lincoln High School from 2000 to 2004, although no degree or field of study is specified for this period.