Lauren West

Lauren West is an experienced IT professional with a demonstrated history of providing technical support and infrastructure management across various organizations. Currently serving as a Managed Infrastructure - Engineer Tier 2 at Sparkhound since November 2021, Lauren has accumulated extensive experience in roles such as Tech Support Specialist II at National Bankruptcy Services, LLC, where responsibilities included providing tiered technical support, managing user accounts, and troubleshooting application issues. Previous roles at Hewlett-Packard, RadioShack, and Cottonwood Financial showcase a solid foundation in user support, system installation, and problem resolution. Educational qualifications include a Bachelor of Science in Agricultural Development from Texas A&M University and ongoing studies towards a Bachelor of Science in Cybersecurity and Information Assurance at Western Governors University.