Loren Phillips

Loren Phillips possesses extensive experience in administrative and support roles across various industries, including financial services and hospitality. Currently serving as an Intake Specialist and Senior Support Analyst at Sparks Group, Loren is responsible for monitoring team communications, coaching agents, conducting performance reviews, and enhancing team productivity in a call center environment. Previous roles include Survey Administrator at Responsive Management, Pre Court Deputy Clerk at Juvenile & Domestic Relations District Court, and multiple positions at LaserShip, where Loren focused on logistics and customer service. Additionally, Loren has experience in the hospitality sector, having worked as a Front Office Manager and Night Auditor. A graduate of Radford University with a Bachelor’s Degree in Multi/Interdisciplinary Studies, Loren demonstrates strong leadership, communication, and organizational skills throughout a diverse professional background.