Silvia Lanzuisi

Head of Customer Success at Sparta

Silvia Lanzuisi has a diverse work experience spanning multiple industries. Silvia is currently working at Sparta Commodities as the Head of Customer Success since June 2022. Their responsibilities in this role include defining and improving the customer lifecycle, retaining existing business, and executing growth opportunities.

Prior to their current position, Silvia worked at Zencargo from March 2020 to May 2022. Silvia held several roles in the company, including Customer Enablement Lead, Customer Success Team Lead, and Senior Key Account Manager.

From June 2015 to March 2020, Silvia worked at BHP as a Commercial Sales Specialist. Their main duties included negotiating and executing sales contracts for spot and long-term Nickel sales, handling operational execution for met-coal contracts, and improving Nickel customer satisfaction. Silvia also trained and coached new hires during their time at BHP.

Before joining BHP, Silvia worked at Total from September 2012 to May 2015 as a Senior Analyst. Their responsibilities at Total included managing a portfolio of trading counterparts, ensuring accurate trading information in the internal trading system, and handling invoicing and contract drafting for physical coal and LNG deals. Silvia also recruited and supervised two analysts during their tenure.

Silvia's earlier experiences include working at HSBC in M&A from April 2012 to July 2012, where they conducted industry research, performed financial analysis, and participated in the preparation of client presentations and buy/sell-side documentation. Silvia also worked at General Electric Manufacturing Company (GEMAC) as a Financial Planning & Analysis intern from June 2011 to December 2011.

Silvia Lanzuisi's education history begins with their Bachelor's degree in Business/Managerial Economics from Luiss Guido Carli University, which they obtained from 2005 to 2008. Following this, they pursued a Master's degree in Management with a focus on Finance at ESCP Business School, where they studied from 2008 to 2011. Additionally, Silvia Lanzuisi had a brief period of study at HEC Montréal in 2007, although the specific degree and field of study are unknown.

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Previous companies

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Timeline

  • Head of Customer Success

    June, 2022 - present

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