Héctor Cuaresma Ibañez

Héctor Cuaresma Ibañez has a diverse range of work experience in different roles and industries.

Héctor started their career as an Azafato at TAIS AZAFATAS, where they were responsible for managing queues, providing accreditations, and answering questions for the Mobile World Congress in 2017.

Héctor then moved on to Grupo Hotusa as an Administrador de base de datos intern, where they gained experience in database control, updating data, and managing travel agencies. Héctor also took on the role of department head for one month.

Following that, Héctor worked at Expertus Servicios de Atención al Público as a Servicio de atención al cliente, providing customer service from June 2016 to February 2018.

In 2019, they joined NH Hotel Group as a Global Director of Leisure Sales Assistant. In this role, they participated in commercial activities, developed sales projects, and managed leisure contracts.

Héctor's most recent position is at Spathios, where they have held various roles. Héctor started as a Marketing Strategist and Customer Success from March 2021 to July 2021, assisting with achieving sales targets and providing feedback to the marketing department. Héctor then transitioned to being a Key Account Manager, responsible for sales target achievement, customer relationship management, and developing sales strategies. Currently, they hold the position of Customer Success Manager.

Overall, Héctor has experience in customer service, database management, sales, marketing, and customer success.

Héctor Cuaresma Ibañez's education history is as follows:

- From 2020 to 2021, they attended La Salle BCN and obtained a Master of Digital Marketing degree, with a focus on marketing.

- In 2018 and 2019, they studied at BBI Luxembourg & Brussels, completing a program in International Hotel's Management.

- Between 2015 and 2019, they attended EUROAULA Escuela Universitaria, where they pursued a Doble Grado en Turismo y Dirección de Hoteles Internacional (Double Degree in Tourism and International Hotel Management) with a specialization in Turismo, ocio y naturaleza (Tourism, leisure, and nature).

- In 2018, they participated in an Erasmus exchange program at HSB Hochschule Bremen – City University of Applied Sciences, focusing on International Economics.

- In 2016, they completed a course in Traducción Literaria Inglés-Español (Literary Translation English-Spanish) at Cálamo & Cran.

- From 2013 to 2015, they attended Centre d'Estudis Montseny and obtained a Bachillerato degree.

Additionally, they have obtained various certifications. These include:

- "Creación de Apps" from Benowu International Academy in June 2020.

- "Marketing Digital" from Benowu International Academy in June 2020.

- "Google Analytics Advanced" from Google in April 2020.

- "Google Analytics - Beginner" from Google in March 2020.

- "Deutsch A2.2 (kurs)" from Goethe-Institut Barcelona in July 2019.

- "Deutsch A2.1" from Hochschule Bremen in June 2018.

- "Bachillerato" from Centre d'Estudis Montseny in May 2015.

- "DELF B1" from Institut français in April 2015.

- "First Certificate of English" from Cambridge in October 2014.

- "Summer Course" from Melton College Ltd in July 2014.

- "Summer Course" from Melton College Ltd in July 2013.

- "Summer Course" from Globe English Centre Limited in July 2012.

- "Mecanografía" (Typing) from Liceu Informàtica in June 2008.