Jessica Bruce is a seasoned learning and development professional currently serving as the Learning and Development Manager at SPB Hospitality since June 2021, focusing on instructional design and content development. Prior to this role, Jessica worked as a Content Development Specialist at Dickey's Barbecue Restaurants, Inc. from September 2015 to June 2021, where responsibilities included creating training materials to support operational training for staff. Jessica's career began at Buffalo Wild Wings, where from February 2010 to September 2015, a position as Operations General Manager involved overseeing all aspects of restaurant operations, including financial management and compliance with operational standards. Jessica holds a degree from Wayland Baptist University, obtained between 2003 and 2005.
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