Thomas Slape is a skilled professional in the field of engineering and digital service management, currently serving as the Digital Service Experience Manager at Specialized Bicycle Components since April 2020. In this role, Thomas is responsible for creating and delivering a Digital Service Product Strategy that enhances the technical service experience for eBikes globally. Prior to this, Thomas held the position of Global Rider Care E-Bike Technical Support Lead at Nanolive SA and managed service team growth as Global Service Manager. Earlier experiences include roles as Business Development Manager and Project Engineer at Strainstall Singapore, where Thomas contributed to structural health monitoring projects. A graduate of the University of the West of England with a Bachelor’s degree in Mechanical Engineering, Thomas brings a comprehensive background in engineering, business development, and customer service.
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