Jackie Malone

Senior Community Manager at Specialty Coffee Association

Jackie Malone has a comprehensive work experience in the food and beverage industry. Jackie has held various roles in different companies throughout their career.

Jackie started their career at Bewleys Coffee Ltd in 1999, where they worked as a Barista Trainer, Account Manager, and Area Sales Manager. Jackie was responsible for key accounts in Dublin and North Leinster, and successfully attained and retained accounts for the company.

In 2007, Jackie joined Insomnia Coffee Company as an Account Manager. Jackie'sresponsibilities involved managing the existing Coffee In Store Business, coordinating installations, marketing, sales, and account management. Jackie also liaised with various stakeholders to ensure smooth operations.

During the same period, they also partnered with Espresso Sense, a coffee consultancy firm. As a Partner, Jackie provided barista training and coffee consultancy services to start-ups and existing coffee businesses. Jackie also coached for National Coffee Championships.

In 2009, Jackie joined Ferdia Chocolate as a Marketing Executive. Jackie'srole included planning and implementing marketing strategies, rebranding Danucci Chocolates, and participating in trade shows in both the UK and Ireland.

From 2011 to 2014, they worked at Pallas Foods as a Hot Beverage Specialist. Jackie's main responsibility was to develop and maintain new and existing business in the Hot Beverage category. Jackie worked closely with the coffee supplier, UCC, to achieve this.

In 2015, Jackie joined SCA as a Senior Community Manager. Jackie later transitioned into the role of Regional Community Director in 2019. Jackie'swork involved managing community initiatives and programs within the company.

Overall, Jackie Malone has a diverse and extensive work experience in the food and beverage industry, primarily focusing on coffee-related roles and responsibilities.

Jackie Malone has attended several educational institutions and has studied in various fields. Jackie has completed a Fetac in Graphic Design from Colaiste Dhulaigh. Jackie has also obtained a Fetac Level 5 in Digital Marketing from the Further Education and Training institution. Additionally, they have a Diploma in Event Management from the Irish Academy of Public Relations. Although there is no specific information regarding enrollment or completion dates, they have also been associated with SCA, where they pursued studies in an unspecified field. Jackie Malone has also been a part of Scoil Iosa Malahide, but the details of their educational pursuits there are not provided. Lastly, they have earned the SCA Coffee Diploma from The Specialty Coffee Association.

Links

Timeline

  • Senior Community Manager

    March, 2015 - present

  • Regional Community Director

    October, 2019