Charles "Bus" Henry

Sr. Systems Engineer at Spectralink Corporation

Charles "Bus" Henry has extensive work experience in the technology industry. Charles "Bus" started their career at Symbol Technologies as an RF Consultant, where they provided expertise in radio frequency technology for a decade. Charles "Bus" then joined Bay Networks / Nortel Networks as a Router Technology Manager. At Nortel, they held various roles including Senior Network Support Engineer, Rapid Response Team Leader, Global Network Product Support - VoIP Team Leader, and Channel Effectiveness Manager.

In 2009, Charles joined Polycom as an NPI Project Manager, working on Service Readiness and Cross-Functional Teams for global field readiness initiatives. Charles "Bus" actively participated in product development teams, negotiated serviceability requirements, and created product support plans for new product roll-outs. Charles "Bus" also coordinated transfer of information and training between different departments. Charles held multiple NPI Project Manager roles at Polycom, specializing in Global Services and WiFi & Solutions Partnerships.

Since 2012, Charles has been working at Spectralink Corporation, where they initially served as a Technical Training Facilitator, developing and delivering curriculum on various technologies and products. Charles "Bus" later became the Channel Enablement - Technical Training Facilitator and Training Manager. In these roles, they consistently met tight deadlines and worked with support and service teams to plan and deliver new product/feature training.

Throughout their career, Charles has demonstrated strong technical knowledge and skills, as well as the ability to lead cross-functional teams and manage global projects.

Charles "Bus" Henry obtained a Six Sigma Green Belt Certification from the University of Houston in 2015. Charles "Bus" also holds a BS degree in Computer Electronics Technology from Coleman College, which they completed between 1990 and 1992. Additionally, they have a Certified Six Sigma Green Belt certification from the University of Houston. Further details regarding the obtained month and year for this certification are not provided.

Links

Timeline

  • Sr. Systems Engineer

    January, 2023 - present

  • Training Manager

    May, 2018

  • Channel Enablement - Technical Training Facilitator

    September, 2012

  • Technical Training Facilitator

    January, 2009