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Christopher Kennedy

Noc Support Tier 2 at Spectrotel

Christopher Kennedy has a diverse work experience spanning multiple industries and roles. Christopher started their career in 2003 as a Mailbox Data Extraction Specialist at Iron Mountain, where they were responsible for extracting Outlook .Pst files for SEC investigations. From 2004 to 2006, they worked as an IT Support Specialist at Wyeth Pharmaceticals, providing one-off support and evaluating new equipment and software. Christopher then transitioned to a Desktop Support role at LiquidHub from 2006 to 2008.

In 2008, Kennedy joined Planalytics as an IT Support Specialist and remained with the company until 2014. During this time, they provided IT support services. From 2015 to 2016, they worked as a Tier 2 Voip Support at Alteva. Christopher then moved on to Rittenhouse Communications Group, where they served as a Network Administrator from 2016 to 2017.

Kennedy joined Windstream Communications in 2017 as a Tier 2 Network Support, before transitioning to the role of SPEC II DATA/Transport Tech and Portal Support Specialist from 2020 to 2023. In 2021, they briefly served as the Chief Executive Officer at Tru Hemp Company, where they focused on offering Delta 8 products legally.

Most recently, Kennedy worked at Spectrotel from 2023 as a Noc Support Tier 2. Throughout their career, Kennedy has developed a strong skill set in IT support, network administration, and desktop support.

Christopher Kennedy obtained an Associate's degree in Computer Engineering Technology/Technician from CHI Institute in Southampton, PA from 1994 to 1996. Beyond that, there is no specific information available about their education. However, they have obtained several certifications in recent years, including Networking Foundations: Networking Basics and Customer Service Foundations (2020) from LinkedIn, both in March 2023. Christopher also obtained a certification in Customer Service: Problem Solving and Troubleshooting from LinkedIn in April 2023.

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Timeline

  • Noc Support Tier 2

    March, 2023 - present