Spectrotel
Jim Beecher is a seasoned telecommunications professional with extensive experience in technical support and troubleshooting. Currently serving as a Tier II Technician at Spectrotel since January 2020, Jim specializes in VoIP platforms and firewall management. Prior roles include Tier III Technician at Broadview Networks, where Jim addressed voice and data issues across various services, and NOC technician at Monmouth Telecom, focusing on T1 testing and router troubleshooting. Additionally, Jim worked as a Tier III Helpdesk Analyst at AT&T, providing high-volume technical support for business line services. Jim holds a Bachelor of Science degree in Information Technology from the University of Phoenix, earned between 2003 and 2008.
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