Jason Dodd is an experienced IT service management professional currently serving as Senior Manager of IT Service Management at Spectrum Brands, Inc. since September 2019. Prior to this role, Jason held various positions at IBM, including Service Desk Operations Manager, where responsibilities included transitioning a DoD Service Desk to an ITIL Framework with NOC/SOC capabilities, and managing multiple public sector projects as Project Lead and Project Manager. Earlier, Jason worked as a Tech Support Trainer for the USDA Forest Service, overseeing help desk operations and training. Additionally, Jason contributed to brand development at PMS Clan Inc. and engaged in event planning as a Merchandiser for BDC - APEX. Jason's career began as a Car Manager at Holland America Line. Jason holds a degree from the University of Colorado Boulder, obtained between 1998 and 2003.
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