Hannah Monter

Hannah Monter is an experienced professional in the fields of insurance verification and customer service. Currently serving as an Insurance Verification Specialist at Spectrum Orthopaedics Inc since April 2021, Hannah reviews over 200 patient charts daily for accurate insurance details and supports the medical billing staff with patient inquiries. Concurrently, Hannah has worked as a Customer Service Representative at Ameridial, Inc. since August 2019, where responsibilities include handling Medicare inquiries and navigating various billing and authorization systems. Previous roles include Youth Specialist at Lifeline Youth & Family Services, where supervision and behavioral management were key, as well as positions at Zimmer Biomet and Otis Bowen Center, providing insights into biomedical inspection and mental health education. Academic credentials include a Certification in Medical Insurance Specialist/Medical Biller from Stark State College and a Bachelor of Arts in Counseling Psychology from Grace College & Seminary.