Fernando Jacquez

Fernando Jacquez is an experienced professional with a diverse background in management and quality assurance. Currently serving as Spectrum Manager at Spectrum since November 2019 and Customer Service Supervisor at Centene Service Corp since July 2019, Fernando has a proven track record in supervisory roles. Previous positions include SW Region Director of Operations and Site Director at TLC Associates, along with longstanding experience at AT&T Mobile Tel as Area Manager and Sales Coach. Additional expertise includes a Quality Assurance Lead role where emphasis was placed on maintaining service quality in call centers. Fernando's foundation in quality assurance began during tenure in the US Navy as a MM2/SSN (Nuclear Trained) Quality Assurance Inspector, focusing on audits and inspections within the Quality Assurance Program.