Johnny Silva is an experienced professional with a diverse background in retail management, customer service, and technical support. Currently serving as a Retail Store Manager and previously as a Retail Specialist at Spectrum since September 2022, Johnny has honed leadership skills in a fast-paced environment. Prior experience includes roles as Customer Service Team Lead at SumUp and bilingual technical support at Conduent, where responsibilities involved software troubleshooting for Apple devices. Johnny’s earlier positions include digital marketing specialist at TeleTech and technical buyer at Oceanair, demonstrating versatility across different industries. Academic achievements include a Licentiate degree in Biology from Universidade Federal de São Paulo, completed in 2021.
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