Jonathan Peralta is an experienced technical support professional with expertise in troubleshooting internet, voice, and video services. Currently serving as a Spectrum Enterprise Technical Support II since May 2022, Jonathan ensures service reliability by diagnosing equipment issues and determining outages. Prior experience includes a role as Enterprise Technical Support at TEKsystems, where Jonathan honed skills in resolving networking equipment problems. Additionally, Jonathan's background includes tax preparation at Marks Paneth LLP and Liberty Tax, where tax returns were managed and streamlined. Jonathan's career began in security services and customer service, and academic qualifications include a Full Stack Network Engineer certification from NexGenT and a Bachelor's Degree in Accounting with a minor in Computer Applications from Lehman College.
This person is not in the org chart
This person is not in any teams
This person is not in any offices