Robert Barclay is an experienced professional in the telecommunications industry, currently serving as a Payment Services Supervisor at Spectrum since August 2013. Barclay oversees a team of technical agents responsible for supporting Spectrum Enterprise services while developing performance reports and strategic improvement plans. With a history at Time Warner Cable and roles ranging from Technical Operations Manager to Technician, Barclay has managed large teams, handled daily operations, and provided technical training. Previous experience includes building telephone infrastructure at AT&T as a Lineman. Proficient in various applications including Microsoft Office and Salesforce, Barclay emphasizes customer service excellence and efficient team performance.
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