Tim Collins

Tim Collins has extensive experience in customer experience strategy and insights, currently serving as the Head of CX Strategy & Insights at Spectrum. Previously, Tim worked as a Senior Director at Synovate, where valuable leadership skills were honed. Tim also held the position of Research Manager at Royal Bank of Scotland Business, contributing to strategic research initiatives. Early in the career, Tim gained foundational skills as a Senior Research Executive at BMRB International, building a strong background in research and analysis.