Jef Kempf

Jef Kempf has extensive experience in leadership and management within the telecommunications industry, currently serving as Vice President of SMB Retention at Charter Communications since March 2009. Jef's career at Charter has seen significant roles including Senior Director and Director of Operations, focusing on enhancing sales and customer experience while managing multiple retail locations. Prior to Charter, Jef held supervisory positions at Fiserv ISS and Invesco Aim, where responsibilities included directing workforce operations and managing teams to achieve call metrics. Jef's early career involved providing customer service and support at AIM Investments Plc and Invesco Aim. Jef holds a degree from Michigan State University.