Charter Communications
Michelle Lashley is a seasoned professional with extensive experience in digital service and customer experience analysis, currently serving as a Senior Digital Service and Customer Experience Analyst at Charter Communications since December 2018. Prior to this role, Michelle held various positions at PepsiCo from September 2005 to 2018, including Business Solutions Delivery Analyst (Project Lead) and Quality Assurance Lead, where responsibilities included leading project teams, overseeing user acceptance testing, and ensuring timely releases of applications. Michelle's expertise encompasses project management, requirements analysis, and quality assurance across multiple industries, supported by degrees from Rutgers University in Mathematics and Temple University in Accounting.
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