Mario Montoya is a seasoned IT professional with over 16 years of experience in various roles within the technology sector. Currently serving as Senior IT Operations Team Lead at Spencer Stuart since October 2007, Mario is responsible for managing and enhancing incident, request, change, and release processes to ensure effective service delivery and business continuity. Previous roles include IT Operations Professional and Service Desk Support, where Mario demonstrated strong problem-solving abilities and consistently achieved high client satisfaction. Prior experience at Altadena Dairy as a Systems Administrator involved overseeing IT operations and providing multi-level support to approximately 200 internal staff members. Mario holds a degree in Network and Communication Management from Devry University.
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