Phil Shoemaker is the Business Intelligence Manager at SpendMend, where they currently lead initiatives to improve data-driven decision-making. Previously, Phil served as the Director of Business Intelligence at i3 Verticals, managing a dedicated team and developing various reports to support organizational needs. They have extensive experience in technical support and customer care, having worked at ImageSoft, Inc. in roles ranging from Technical Support Engineer to Customer Care Team Lead. Phil's educational background includes a Bachelor of Science in Physics from Grand Valley State University and an Associate of Science in Mathematics from Grand Rapids Community College.
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