Heather Spencer

Heather Spencer is an experienced IT professional with a diverse background in technical support, network engineering, and telecommunications. Currently serving as an IT Specialist at Speros since November 2022, Heather has previously held roles such as IT Technician at Robert Half and various positions at Best Buy, including Geek Squad Advance Repair Agent. Heather's career includes significant experience at Cisco as a Network Engineer, where responsibilities involved monitoring networks and troubleshooting circuit issues. With a strong foundation in network technologies evidenced by an Associate’s Degree from Wake Technical Community College, Heather's skills encompass Tier I support, remote troubleshooting, and systems installation, alongside a notable tenure in the US Army as a Multi Channel Transmission Systems Manager.