Jen Howell Brotherton

Jen Howell Brotherton has a diverse work experience that spans across multiple industries. Jen is currently serving as a Partner Success Manager at SPIDR Tech, where they utilize their data analysis skills to conduct in-depth analysis using tools like Metabase and Excel. Their responsibilities include overseeing reviews, identifying areas of deficiencies, and tracking account activity using CRM-Salesforce.

Prior to their current role, Jen had an extensive career with the Tucson Police Department. Jen held various positions, including Police Lieutenant in the Public Information Section, where they served as the liaison between the Chief of Police and the media. Jen also developed and implemented social media procedures that improved communication strategies.

Jen was also a Lieutenant in the Special Response Division Section, where they developed comprehensive protocols and policies related to risk management and training. Jen served as Incident Commander for critical incidents and led successful outcomes for large public events.

Before their promotion to a Lieutenant, Jen worked as a Sergeant in the Office of Professional Standards, ensuring adherence to Equal Employment Opportunity Commission regulations. Jen conducted comprehensive investigations by interviewing department personnel, complainants, and witnesses.

Earlier in their career, Jen served as a Police Sergeant in the Violent Crimes and Homicide Unit, demonstrating exceptional leadership in complex investigations. Jen established partnerships with external community organizations and produced timely reports for stakeholders.

Jen's work experience also includes roles in the banking industry, where they worked as a Teller Customer Service representative at Bank One and as a Bank Teller at Bank of America.

Overall, Jen Howell Brotherton brings a wealth of experience in data analysis, law enforcement, and customer service to their current role as a Partner Success Manager.

Jen Howell Brotherton attended the University of Arizona, Eller College of Management, from 1993 to 1998. During this period, they obtained a Bachelor of Science in Business Administration, with a focus on Business Management and Economics.