Jessa Tek-Ing

Jessa Tek-Ing has a diverse work experience spanning various industries. Jessa is currently working at Spiralytics, Inc. - a digital marketing agency, where they started in 2017. Jessa'sroles at Spiralytics include being the Head of Client Success Management since January 2023, Client Success Team Lead from March 2021 to March 2023, Sr. Client Success Manager from April 2019 to February 2021, and Client Success Manager from March 2017 to March 2019.

Before joining Spiralytics, Jessa worked at Guide to the Philippines as a Travel Writer starting in 2019. Prior to that, they worked at Be You International as a Social Media and Community Manager for a few months in 2016. At Be You International, they managed social media content, e-newsletters, and blog posts.

Jessa also has experience as a Lifestyle & Communications Manager at Leading Vacations Intuitive Travel from July 2015 to March 2016. In this role, they focused on business development and maintained relationships with high-end clients and travel suppliers. Jessa was also responsible for social media, PR, and marketing communications.

Jessa'swork experience also includes a role as a PR Associate (Fashion and Beauty) at Aziza Communications from November 2014 to July 2015. In this position, Jessa wrote press releases, conducted interviews with high-end clients, and assisted in creating media materials.

Furthermore, Jessa previously worked as a Senior HR Analyst at ADP from September 2012 to December 2013. In this role, they handled client concerns related to HR payroll, resolved discrepancies, provided training, and offered professional HR payroll support to clients. Jessa was also part of the Employee Engagement team that ensured clients from the main offices in the United States had a positive experience during their stay in the country.

Jessa began their career as a Customer Service Executive at [24]7, where they served as a Subject Matter Expert for Optus, a telecommunications company in Australia. Jessa also provided training and support to newly hired employees.

Overall, Jessa Tek-Ing has accumulated a wealth of experience in client success management, travel writing, social media management, communications, public relations, and HR payroll.

Jessa Tek-Ing holds a Bachelor of Science degree in Clinical Psychology from the Polytechnic University of the Philippines. In addition to their formal education, they have obtained several certifications including Leadership: Practical Skills from LinkedIn in September 2021, Google Adwords Certification from Google in May 2019, and Google Analytics Certification from Google in May 2019. Jessa is also certified as a Google Performance Bluebelt and Google Performance Greenbelt, although the specific dates of these certifications are not provided.