Yang Shen has over two decades of experience in technical support and system engineering, currently serving as a Support Manager at Spirent Communications since January 2008. In this role, Yang leads a team focused on delivering high satisfaction services in Eastern Asia, encompassing technical support, hardware repair, and certified training. Previously, Yang held positions as a Senior Technical Support Engineer at Spirent Communications, providing support for network testing equipment, and as a Senior System Engineer at ServGate Technologies, specializing in UTM Firewall solutions in Greater China. Initial experience included working as a System Engineer of Security Integration Solutions at China National Software & Service Co., Ltd. Yang holds a Bachelor's degree in Computer Science from Xidian University and a Master's degree in Information Security from the Chinese Academy of Science.
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