Emerson Rivera

Emerson Rivera has extensive experience at Spireon, starting as a Technical Support Representative in April 2013 and progressing to the position of Tier 2 & Vendor Manager since July 2015. In various roles, including Technical Support Supervisor and Application Specialist, Emerson has successfully supervised award-winning customer service teams, managed complex technical support operations, and executed critical support functions using advanced tools such as Grails Debug Console and MySQL. Education includes a diploma from Glendale High School and attendance at Glendale Community College from 2009 to 2010.