ME

Michelle Estrada

Customer Retention Manager at Spireon

Michelle Estrada has a diverse work experience spanning over several years. Michelle began their career as an Administrative Assistant at Thera Care Rehab Services Pllc, where they effectively handled various administrative tasks and coordinated office activities. Michelle then transitioned into an Agent Support role at Boomer Benefits, where they became licensed and certified in Medicare insurance products and provided support to clients. Michelle later joined ADT as an Administrative Coordinator, where they managed sales and built relationships with field and product managers. Most recently, Michelle worked at Spireon as a Customer Retention Manager, responsible for renewing contracts, identifying upsell opportunities, managing pipeline, and ensuring customer satisfaction. Throughout their career, Michelle demonstrated strong customer focus, effective communication skills, and the ability to collaborate with various departments.

Michelle Estrada attended Tarrant County College from 2013 to 2016, where they earned two Associate of Arts and Sciences - AAS degrees. Their first degree was in Business Administration and Management, General, and their second degree was in Marketing.

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Timeline

  • Customer Retention Manager

    January, 2017 - present

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