Francis Phan

Francis Phan is a seasoned professional in product design and user research, currently serving as Senior Director, Head of Product Design & User Research at Splice since September 2022. Phan fosters a user-centered culture by promoting design thinking across cross-functional teams while enhancing operational practices for user research and product development. As an advisor at the Innovation, Design, & Entrepreneurship Academy at Rutgers University, Phan contributes to curricula development and mentors students in STEM and design disciplines. Previous roles include Director of Product Design - Ad Innovation at Yahoo, where Phan managed a significant ad portfolio, and Director of Product Design at Verizon Media, focusing on native digital advertising strategies. Phan's earlier experience at Yahoo involved leading UX design initiatives and managing design teams while receiving industry recognition for innovative ad format designs. Phan holds an MS in Biomedical Engineering from Rutgers University and a BS in Electrical Engineering from the University of Connecticut.