Jacqueline Hynes

Jacqueline Hynes is an accomplished professional in customer service and music marketing with extensive experience in diverse roles. Currently serving as a Customer Experience Agent at Splice since November 2020, Jacqueline collaborates with management to address a variety of customer inquiries and reports technical issues. Prior experience includes a role as a Customer Service Representative at Universal Music Group, where Jacqueline effectively managed customer communications across multiple channels. Jacqueline has also significantly contributed to music marketing at Tellus360 by enhancing social media presence and executing successful promotional campaigns. Educational qualifications include a Bachelor's degree in Music Business Technology from Millersville University of Pennsylvania, completed in 2018.