Henda Ben Amor 📍

Henda Ben Amor has a diverse work experience in the telecommunications industry. Starting with Splio in 2023, they hold the position of EMEA Telecom Customer Success Manager. Henda'sresponsibilities include maximizing customer satisfaction, supporting clients, and analyzing key account management indicators.

Prior to Splio, Henda worked at Orange Maroc in 2022 as an IoT/ICT Product Owner. In this role, they conducted market analysis and revamped catalog solutions for various services.

Before joining Orange Maroc, Henda worked at Orange Tunisie. From 2018 to 2021, they served as a B2B Product Manager, overseeing various projects such as VPN, Managed Wifi, and Bulk SMS. In 2021, they transitioned to the role of ICT Product Manager, responsible for managing the B2B managed services roadmap and cross-functional projects. Henda held this position until 2022.

Overall, Henda brings comprehensive expertise in customer success management, product ownership, and project management in the telecommunications industry.

Henda Ben Amor studied at the Institut des Hautes Etudes Commerciales de Carthage for their education. From 2012 to 2015, they pursued a bachelor's degree in Finances, focusing on the fundamentals of this field. Following this, from 2015 to 2017, they pursued a professional master's degree in Marketing, specifically in the area of intelligence marketing and strategic monitoring.