Tatiana L.

Customer Care Senior Specialist (Tech Expert) at Splio

Tatiana L. has a diverse work experience in the field of digital marketing and customer care. Tatiana currently works at Splio as a Customer Care Senior Specialist, where they provide technical expertise in assisting clients with loyalty and transactional campaigns. Prior to this role, Tatiana worked as a Senior Technical Support Analyst at Splio, where they provided technical assistance and monitored deliverability KPIs. Tatiana has also worked as a Digital Marketing Consultant on a freelance basis, a Marketing Specialist at Degustabox, and an Email Deliverability Specialist at Digital6 and 888holdings. Additionally, Tatiana has experience as an Email Deliverability Support Team Leader at SmartFocus, where they led a team in providing software assistance and support to clients globally. Tatiana began their career as a Digital Production Manager at Emailing Network, where they coordinated and led the production department to achieve high performance in online marketing campaigns. Tatiana has consistently shown expertise in digital marketing, customer care, and technical support roles throughout their career.

Tatiana L.'s education history begins with their enrollment at Universidad de La Sabana from 2003 to 2007, where they pursued a degree in International Business Management. Following this, in 2008, they attended Millersville University of Pennsylvania to complete a course in International Business Management. In 2009, Tatiana L. joined the University of Cambridge for a year to specialize in Marketing and gain the title of Marketing Expert. Tatiana then returned to Foro Europeo in 2007 and completed an MBA program. The field of study for their MBA program and their time at Universidad de La Sabana was not specified.

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Previous companies

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Timeline

  • Customer Care Senior Specialist (Tech Expert)

    February, 2022 - present

  • Senior Technical Support Analyst II

    July, 2017

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