Archie Montpetit

Archie Montpetit serves as the Sr. Manager of Support & Customer Success at Spok since September 2017, focusing on ensuring optimal uptime and reliability for mission-critical implementations through dedicated issue resolution and professionalism. Previously, Archie held various roles at Concur from September 2008 to September 2017, including Manager of Client Support for the US Government, where daily operations were managed and remote employees were mentored. Additional experience includes building a technical support team and serving as both a Senior and Enterprise Support Analyst, which involved liaising between support and R&D teams and resolving complex issues. Archie earned an Associate’s Degree in Business Administration from Rasmussen University and a high school diploma from Somerset High School.