Phong Bui has extensive experience in the technology sector, currently serving as a Software Tester and previously as a Senior Product Support Engineer at Spok since May 2020. Prior to this, Phong worked as a Project Technician at SUCCESS Computer Consulting from October 2019 to May 2020 and held various roles at Spok from February 2012 to October 2019, including Services Engineer and Technical Support Analyst. With a foundation in customer service as a Helpdesk Support at Walser Automotive Group and a Customer Specialist, Phong has developed strong technical troubleshooting skills and a commitment to customer satisfaction. Phong holds an Associate degree in Computer Network Systems from ITT-Technical Institute, completed between 2008 and 2010.
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