Robin Alley

Robin Alley serves as the AVP of Patient Financial Services at MultiCare Health System, with a focus on aligning operations with organizational goals and achieving significant reductions in accounts receivable. Previous roles include Director of Revenue Cycle & Operations at Diligent Billing and Management, where strategic initiatives led to enhanced automation and revenue capture, and Senior Director of Patient Financial Services at Huron Consulting Group, overseeing a newly established division managing substantial annual revenue. With a diverse background in revenue cycle management across various healthcare organizations, Robin has a proven track record in operational optimization, performance improvement, and strategic financial planning. Education includes an MBA in Healthcare Management and a Bachelor’s Degree in Project Management, summa cum laude.