Zak Parker

Zak Parker is a Customer Escalations Officer at Linktree since January 2022, contributing to a leading linking platform that revolutionizes online identity and curation. Prior to this role, Zak was a Technical Support Representative at Internode from July 2015 to December 2021, where responsibilities included providing billing and technical support across a wide range of products, including ADSL, NBN, and mobile services. Additionally, Zak served as a TIO Case Officer, managing escalated customer cases and delivering resolutions. Maintaining excellent customer service and a team-oriented approach has been a key focus throughout Zak's career.