Sarah Schroeter is an experienced professional in customer support and team management, currently serving as the Customer Support Manager at Spoonflower since May 2017. With a strong focus on efficiency and data-driven decision-making, Sarah has successfully implemented AI solutions for live chat and led various teams in supporting the Spoonflower brand across multiple third-party marketplaces. Prior to Spoonflower, a diverse career at ReverbNation included roles in artist support and technical assistance, working with high-profile clients. Additional experience encompasses e-commerce management, social media and marketing strategy, and customer service across several organizations. Sarah holds education from the University of North Carolina at Greensboro and North Carolina State University.
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