Hana Bata

Hana Bata is a seasoned professional with extensive experience in customer service and account management. Currently serving as a Key Account Manager for Customer Success at Sport Alliance GmbH since March 2023, Hana provides guidance on studio management software and facilitates digital processes for key accounts. Previously, as the Head of Customer Service at nunido., Hana led a team in managing customer relations for a high design furniture online shop, focusing on KPI improvements and interdepartmental collaboration. Additional roles in customer care and teaching across multiple organizations, including ts-ideen GmbH and various educational institutes, highlight a diverse skill set in customer support, sales, and language instruction. Hana holds a Master's degree in German modern and contemporary studies from Université Sorbonne Nouvelle and a Bachelor's degree in Germanic languages and literatures from Université Paris-Sorbonne.