Tom Mulligan

Tom Mulligan is an experienced leader in customer operations with a tenure at Sportsbet since February 2014, where roles have included General Manager of Specialist Operations and Head of Customer Operations overseeing payments, fraud, robotic process automation, and customer service. Key achievements at Sportsbet involve significant responsibilities during the merger with BetEasy, managing the post-migration integration, leading customer operations, and ensuring compliance with AML and CTF obligations. Prior to Sportsbet, Tom held positions at Colonial First State as Change Management Lead and at Ansvar Insurance as Business Process Analyst, specializing in process improvement and operational performance. Educational background includes studies at The College of Richard Collyer.