Zack Craig

Senior Customer Success Specialist at SportsRecruits

Zack Craig has extensive work experience in the field of customer success and support. Zack currently works at SportsRecruits as a Senior Customer Success Specialist, where they collect customer feedback and provides technical support through various channels. Zack also maintains the SportsRecruits Knowledge Base and hosts webinars to help customers succeed on the platform. Prior to this role, they served as a Customer Success Specialist at SportsRecruits and contributed to outbound sales calls.

Before their time at SportsRecruits, Zack worked as a Social Media Coordinator for Rutgers Football, where they managed various social media platforms and created marketing materials and content. Zack also has experience as a Recruiting Assistant for the University of North Carolina Football program, where they assisted with recruiting efforts, created digital content, managed an online recruiting database, and coordinated campus visits for potential recruits.

Overall, Zack Craig has a strong background in customer success, social media management, and recruiting support.

Zack Craig achieved their Bachelor's Degree in Business Management, with a minor in Marketing, from Oklahoma State University. Zack attended this institution from 2010 to 2014. Later, from 2015 to 2017, Zack pursued a Master's degree in College Student Personnel, obtaining a Master of Science from Arkansas Tech University.

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Timeline

  • Senior Customer Success Specialist

    January, 2020 - present