James Heffer

James Heffer is an accomplished professional with extensive experience in operations and business development, currently serving as Senior Operations Manager at Spotahome since April 2016. In this role, James leads the Supply Workstream, focusing on improving landlord experiences and driving key business metrics. Previous positions at Spotahome include Operations Manager, London City Manager, Regional Sales Manager for the UK and Expansion, and Business Development and Partnerships Account Management. Contributions include defining OKRs, implementing operational process improvements, achieving significant sales targets, and launching new market initiatives. Prior experience includes a Business Development Manager role at Terravida Group and various positions at GE Capital, emphasizing client account management and compliance. James holds a Bachelor’s Degree in Business, Management, Marketing, and Related Support Services from Aberystwyth University.