Eleanna Thoma

Eleanna Thoma is a seasoned professional with extensive experience in customer care and operations management, currently serving as the Customer Care & Ops Manager for Spotawheel since May 2020. In this role, Eleanna leads inbound sales efforts in Romania, optimizing sales processes and enhancing customer experiences while managing bilingual personnel. Previously, Eleanna held various managerial positions, including Customer Experience & Sales Manager, Customer Experience Supervisor at EPA ATTIKI, and Sales Supervisor at Cyta Hellas, demonstrating a strong track record in leading large teams, achieving sales objectives, and implementing strategic plans. Eleanna's earlier roles include supervisory and management positions at ICAP Group and Vodafone Greece, where responsibilities ranged from sales management to product strategy and team leadership. Additionally, Eleanna is pursuing a Master's degree in Outdoor Environments for Health and Well-being at the Swedish University of Agricultural Sciences, complementing a Bachelor's degree in Environmental Studies from The Open University and supplementary education in team leadership.